Introduction Welcome to our online store. By using our website and services, you agree to abide by the following terms and conditions. Please read them carefully.
Services and Transactions We reserve the right to withdraw or amend the services we provide on our website without notice. We will not be liable if, for any reason, our site is unavailable at any time or for any period. We also reserve the right to cancel services and manage financial transactions as necessary.
Customer Expectations While we strive to ensure the accuracy of the information on our website, we are not liable for information errors or website downtime. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted.
Copyright Rules All content on our website, including text, graphics, logos, images, and software, is our property and is protected by international copyright laws. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the site.
User Behavior Users are prohibited from engaging in unlawful behavior, hate speech, bullying, spamming, or any form of harassment on our website. Any such behavior will result in immediate account suspension and potential legal action.
Account Suspension We reserve the right to disable any user account at our sole discretion, for reasons including but not limited to breach of these terms and conditions.
Additional Terms We reserve the right to modify these terms and conditions at any time. Your continued use of our website following any such changes constitutes your acceptance of the new terms and conditions.
Contact Us If you have any questions about these terms and conditions, please contact us.
By using our website, you agree to these terms and conditions. If you do not agree to these terms, please do not use our website. Thank you for your understanding.
Terms of Return Customers may return items within 30 days of receipt. All returned items must be in new, unused, and unworn condition.
State of Return All items must be returned in their original condition, unworn and with all tags attached. We reserve the right to refuse a return if the items have any signs of wear, alterations, misuse or damage.
Reason for Return We accept returns for items that are damaged or incorrect. If you received an item that is damaged or not the one you ordered, please contact our customer service immediately.
Process for Return To initiate a return, please contact our customer service team. Once your return is approved, you will receive a return authorization number along with return instructions. Please do not send your purchase back to us without a return authorization number.
Process of Refund Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If your return is approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
Contact Details If you have any questions about our return and refund policy, please contact us at:
Email: contact@thetiajewels.com.
Please note that you will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Thank you for shopping with us!
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